Privacy Policy

1. INTRODUCTION

At Artists of Beauty, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, mobile application, and services.

By using our Services, you consent to the data practices described in this policy.

2. INFORMATION WE COLLECT

2.1 Personal Information

We may collect the following personal information when you create an account, book a service, or contact us:

• Name
• Contact information (email address, phone number)
• Physical address
• Payment information (processed through secure third-party payment processors)
• Service preferences and beauty history
• Before/after photos (with your explicit consent)

2.2 Usage Information

We automatically collect certain information about your device and how you interact with our Services, including:

• Device information (device type, operating system, browser type)
• IP address
• Activities on our website and app (pages visited, time spent)
• General location information

3. HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including:

• Processing your bookings, providing beauty services, sending appointment confirmations and reminders
• Creating and maintaining your account, providing customer support, and verifying your identity
• Analyzing usage patterns to improve our website, app, and services, troubleshooting technical issues
• Sending service-related communications, promotional offers (with your consent), and updates about our services

4. INFORMATION SHARING AND DISCLOSURE

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These service providers are bound by contractual obligations to keep your information confidential and use it only for the purposes for which we disclose it to them.

4.2 Beauty Professionals

When you book a service, we share necessary information with the assigned beauty professional to complete your service, such as your name, address, contact information, and service details.

4.3 Legal Requirements

We may disclose your information when required by law, subpoena, or other legal process, or if we have a good faith belief that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

4.4 Business Transfers

If Artists of Beauty is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

4.5 Aggregated or Anonymous Data

We may share aggregated or anonymous data that does not directly identify you for various purposes, including business analytics, industry reporting, and improving our services.

5. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our security measures include encryption of sensitive data, restricted access to personal information, secure protocols for data transmission, and regular security updates and monitoring.

6. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

6.1 Types of Cookies We Use

• Essential Cookies: Necessary for the operation of our website and services.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website.
• Functionality Cookies: Used to recognize you when you return to our website, enabling us to personalize our content for you.
• Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed.

6.2 Cookie Control

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

7. YOUR RIGHTS

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request that we correct inaccurate or incomplete information about you
• The right to request deletion of your personal information in certain circumstances
• The right to request restriction of processing of your personal information
• The right to receive your personal information in a structured, commonly used format
• The right to object to processing of your personal information

To exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy.

8. CHILDREN'S PRIVACY

Our Services are not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than the country in which you are a resident. These countries may have data protection laws that are different from the laws of your country. By using our Services, you consent to the transfer of your information to countries outside your country of residence, including Panama and the United States.

When we transfer your information internationally, we take appropriate safeguards to ensure the protection of your personal information in accordance with this Privacy Policy.

10. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If we make significant changes to this Privacy Policy, we will provide a more prominent notice, such as an email notification or a message on our website or mobile application.

11. CONTACT US

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: